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Terms & Conditions

1. Acceptance of Terms

By accessing and using the website located at www.palliativereiki.ca  (the "Site") and engaging with the services offered by Jacqueline Gignac (referred to as "we," "us," or "our"), you signify your agreement to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. These Terms constitute a binding legal agreement between you and us.

2. Services Offered

Palliative Reiki with Jacqueline Gignac provides Reiki energy healing sessions (in-person and virtual), compassionate companionship services, workshops, and related wellness resources] (collectively, "Services"). The specific details, pricing, and availability of Services are outlined on the relevant pages of our Site. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice.

3. Client Responsibilities & Disclaimers

  • Accuracy of Information: You agree to provide accurate, current, and complete information when booking services or interacting with our Site.

  • Health & Medical Disclaimer: You understand and acknowledge that Reiki is a complementary healing modality and is not a substitute for professional medical, psychological, or psychiatric care. We do not diagnose, treat, or cure any medical conditions, nor do we prescribe medications. It is recommended that you continue to see a licensed physician or healthcare professional for any physical or psychological ailments you may have. Our compassionate companionship services are for social, emotional, and practical support and do not constitute medical or personal care,

  • Personal Responsibility: You are solely responsible for your own well-being and decisions made before, during, and after engaging with our Services.

  • Comfort & Safety: During in-person sessions, you agree to communicate any discomfort or concerns immediately. Inappropriate conduct, such as abuse or aggression of any kind by the client is strictly prohibited and will result in immediate termination of the session without refund.

4. Booking, Payments, and Cancellations

  • Booking: All Services must be booked in advance through our Site or by contacting us directly.

  • Payment: All payments for Services are due at the time of booking or as otherwise agreed upon. We accept major credit cards and e-transfer. All prices are listed in Canadian Dollars (CAD) unless otherwise specified.

  • Cancellation Policy: Our detailed Cancellation Policy is available [link to your Cancellation Policy page/section] and is incorporated into these Terms. By booking a session, you agree to adhere to this policy. Failure to provide adequate notice for cancellations or no-shows may result in a forfeiture of your session fee or a session from your package.

  • Refund Policy: Our detailed Refund Policy is available [link to your Refund Policy page/section] and is incorporated into these Terms. By purchasing Services, you agree to adhere to this policy.

5. Virtual Sessions

  • For virtual sessions conducted via platforms like Zoom, you are responsible for ensuring you have a stable internet connection and a private, quiet space free from distractions. We are not responsible for technical issues on your end that may disrupt a session.

6. Intellectual Property

  • All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Jacqueline Gignac  or its content suppliers and protected by Canadian and international copyright laws.

  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Services without express written permission from us.

7. User Accounts

  • If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

8. Privacy Policy

  • Your use of our Site and Services is also governed by our Privacy Policy, which outlines how we collect, use, maintain, and disclose your personal information. By using our Site, you consent to our Privacy Policy. 

9. Links to Third-Party Websites

  • Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or l1oss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

10. Limitation of Liability

  • To the fullest extent permitted by applicable law, in no event shall Jacqueline Gignac Palliative Reiki, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Indemnification

  • You agree to defend, indemnify, and hold harmless Jacqueline Gignac, Palliative Reiki and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; or c) any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account.

12. Governing Law

  • These Terms shall be governed and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, for the resolution of any disputes.

13. Severability

  • If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Changes to Terms

  • We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least [e.g., 30 days'] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site or Services after those revisions become effective, you agree to be bound by the revised terms.

15. Contact Us

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